FAQ
Why is Custom Care Concierge my one-stop solution for lifestyle services?
Custom Care Concierge was founded by a team of professionals who average over 20 years experience in the service and hospitality industries, so we are uniquely attuned to cater to each member’s particular needs.
Who uses your services?
Our members run the gamut from busy professionals to seniors who want to free up their time to enjoy life without stress or hassle.
Are there any privacy concerns?
Custom Care Concierge respects our members’ privacy, and keeps all member information in the strictest of confidence. Our employees are all vetted and insured to provide both quality service and peace of mind.
Do you have references?
Yes, we would be glad to provide references and proof of insurance upon request.
How do I know you will be available when needed?
Our personal concierges work with a limited number of members at a time to ensure that we are able to devote ample time to each and every request.
How do I pay for your services?
We accept Credit Cards, Paypal, Square and bank wire transfers for payment.
Will my needs be addressed during non-business hours?
Custom Care Concierge has 24/7 live coverage, so your needs will be met in a timely fashion.
How do I become a member?
A skilled Custom Care concierge will contact you as soon as we receive your membership request. They’ll discuss your needs and preferences, and put together a customized plan that will enhance your lifestyle.